NIKKIAI1. Object and Nature of the Service
The NIKKI AI is a brand and digital service operated by Elevate Tecnologia LTDA, a Brazilian legal entity registered under company registration number (CNPJ) 67.831.208/0001-23, responsible for providing the service and providing assistance to users. NIKKI AI is an artificial intelligence personal assistant designed to simplify its users' individual routines. The commercial pilot receives voice and text commands via the WhatsApp. Other channels will only be made available after specific validation and announcement. Instagram integration for professional accounts is under verification by Meta and will only be commercially released after applicable approvals.
Integration with professional Instagram
When released, integration will depend on the authorization of the holder of a professional account through the official Meta flow. Nikki will be able to prepare and publish authorized content, consult insights provided by the platform and support the management of comments, within the permissions granted. Features, formats, and metrics may vary depending on account eligibility and Meta rules. The integration does not include accessing or responding to Instagram Direct messages. The customer may revoke authorization and disconnect the account at any time.
Administrative coordination of health consultations
When requested by the user, Nikki can search for clinics, check availability, forward only authorized data for scheduling and register a time confirmed by the clinic in the calendar. Nikki does not provide medical services, does not diagnose, clinically screen, prescribe or recommend treatment and does not replace professionals or healthcare establishments.
Urgent symptoms are not handled as routine scheduling. For an emergency in the United States, call 911 or seek emergency care. Insurance coverage, provider availability and appointment confirmation must be verified by the selected clinic.
Operational Mandate for Travel and Third Party Services
By contracting and keeping the subscription active, the user constitutes NIKKI AI as their digital assistant to search, compare, organize and fill in data in travel flows and other services requested by the user. This mandate is limited to the request, preferences and spending ceiling informed by the user, can be revoked at any time and does not authorize advertising, resale or use for the benefit of third parties.
The general subscription mandate does not replace transaction confirmation. Before any purchase, Nikki must present the supplier, passenger, itinerary, dates, total price, currency and relevant rules. Strong authorization only applies to this offer; material change in price, route, passenger, baggage or condition requires new approval. Login, CAPTCHA, two-factor authentication, anti-fraud, final acceptance and payment may require user action in the supplier's official environment.
Airlines, hotels, comparators and agencies are independent suppliers and apply their own terms. Nikki does not circumvent security mechanisms, does not guarantee availability or price until confirmed by the supplier, and only declares a purchase complete when proof or verifiable locator is available. For customers with the feature included in the plan, flight confirmations linked to a task can enable status, delay, gate and terminal tracking. Operational data may lag in relation to the airport; the company's official channel remains the final reference.
Electronic signature
By accepting and drawing a signature, the signer indicates that they reviewed the document and intend to sign it electronically. NIKKI preserves the document, signature and audit evidence linked by cryptographic hashes. Whether an electronic signature is sufficient depends on the document, applicable law and the receiving party's requirements; NIKKI does not guarantee legal acceptance for every document.
2. Exclusive Intended for Personal and Individual Use
NIKKI GO, PRO and BLACK plans are granted exclusively to 1 (one) individual user to organize your private life:
- Allowed: Management of personal appointments, consultation and creation of calendar events, routine reminders, sending emails and coordination by text with contacts who have initiated the conversation or previously authorized this contact. Public numbers of restaurants and clinics are not treated as consent for contact via WhatsApp.
- Prohibited: Use of the individual account as a mass customer service robot for stores (commercial customer service, mass promotional messaging, product catalog or corporate sales automation).
3. US financial services and transaction authorization
The planned US scope includes bank account information, investment information and separately authorized money movement. Plaid data products do not themselves execute payments or securities trades. Money movement becomes available only through an enabled payment service and the applicable customer authorization. Supported rails, fees, limits and timing must be shown before confirmation. Do not send bank passwords, full card details or authentication codes through chat. NIKKI may also prepare a supplier checkout for you to review and complete.
4. Plans, Billing and Cancellation
- Monthly Subscription:NIKKI GO is US$17.99/month, NIKKI PRO is US$39.99/month and NIKKI BLACK is US$79.99/month. US subscriptions are billed monthly in USD through Stripe. The checkout displays the recurring charge before confirmation.
- No Loyalty or Fines: You can cancel at any time without a Nikki cancellation fee. In the US, open Subscription in your Nikki account to access Stripe’s secure billing portal. Cancellation stops the next renewal; paid access continues through the current billing period unless the law or checkout states otherwise.
- Additional financial connections: US financial connections are being prepared with Plaid. Institution limits and any separate charges will be disclosed before activation. The Brazilian extra-institution add-on is not a US offer. Each connection requires the customer's authorization; data access does not grant permission to move money.
- US subscription terms Review the US subscription, cancellation and refund conditions before activation. Display prices do not create an active subscription or a refund guarantee.
5. Availability and Third Party Services
Nikki AI uses third-party services required for the pilot, including Meta's WhatsApp, Google Workspace, and contracted artificial intelligence providers. Availability may change depending on the policies, limits and approvals of these platforms. Future integrations are not considered available until expressly announced. NIKKI AI and Elevate Tecnologia LTDA are not affiliated with, sponsored or endorsed by Meta; “WhatsApp” is the trademark of its respective owner.